General terms and conditions of sales

CEDEP General Terms and Conditions

Signing a CEDEP member contract, a programme registration form or a rental contract engages full and unreserved acceptance of the following terms, conditions for the Signatory, Company and/or all of its subsidiaries.


The purpose of this document is to define the general conditions for participation in CEDEP training sessions and the use of the campus.

Special clauses may be added.


When a customer wishes to confirm his or her booking, CEDEP sends them (by post and/or fax and/or email) an order form containing the terms and conditions of the reservation (dates, number of days, number of participants, services provided, etc.)

Registrations are confirmed only upon receipt of the signed order form or its equivalent.

The order form may be sent by email, fax, or by post to the following address: CEDEP – Boulevard de Constance – 77305 Fontainebleau Cedex

An invitation is sent to the participants in advance of the training session.


Apart from exceptions, notably for “open” programmes billable in advance and digital programmes, invoices for tuition/training fees are issued on the first day of the programme, regardless of the number of modules.

Invoices are payable inclusive of VAT within 30 days of the invoice date without deductions.

Any foreign or withholding tax is due by the customer.

Deposits of 50% of the amount may be charged upon booking.

In the event of default, the amounts due will be subject to penalty fees for of delay equivalent to three times the legal interest rate in force and payable immediately.

In the event of payment of the registration by an OPCA or its equivalent, the Company must ensure that the necessary instructions are transmitted to this organisation. In the event that the training costs are not paid on request by the body responsible for the administrative and financial management of the training or the external paying agency, CEDEP would be entitled to claim them from the Registered Enterprise who would remain jointly liable.

Any training session undertaken is due in full.


For Open Enrolment Programmes (OEPs), in the event of absence, postponement or abandonment during training

  • 1 month before the start of the programme, 50% of the training costs and related services are due- 
  • Less than 1 week before the start of the programme, 100% of the training costs and related services are due
  • In the event of absence or dropping out during training, the training and related services are due in full.

For Company Specific Programmes (CSPs), the cancellation or postponement of a programme within the following timeframes is, except for certain cases, payable according to the following conditions:   

  • 6-3 months before the start of the programme, 25% of the training costs
  • 3-1 months before the start of the programme, 50% of the training costs
  • Less than one month, 100% of the cost of training and 50% of the related services
  • Minus one week, 100% of the training costs and related services.

For digital programmes, the above conditions also apply in case of cancellation or postponement of a module/intervention/event.

For trainings taking place outside the CEDEP campus, the above percentages apply to training costs and all related services such as hotel reservations, travel expenses…., except in special cases, notably those linked to the more severe general conditions of third parties.

For the rental of premises and related services, in the event of cancelation or postponement, the following compensations applies :

  • 3-1 months prior to the start of the rental period, 50% of the costs
  • Less than 1 month, 100% of the costs.


If the cancellation of the programme is imposed by circumstances beyond our control or for safety reasons, the customer cannot claim damages.

For any reason, if CEDEP is unable to guarantee the firm reservation of a CSP requested by the client, it undertakes to refund the full price paid, unless the postponement is accepted by the Client / Member.

Should the number of participants for an OEP be deemed insufficient for pedagogical reasons, CEDEP reserves the right to cancel the session and propose new dates to the members.

Conversely, if the number of enrolments in an OEP is deemed too high, paid registrations are confirmed and taken into account in order of arrival.In the event that curriculum content should be changed in an insubstantial manner, CEDEP is entitled to seek the best solution without compromising the validity of the curriculum.CEDEP reserves the right to terminate unilaterally without notice or indemnity any reservation for which the requested deposit remains unpaid after formal notice.


The information concerning the trainee and/or the Company employing him/her which appears on the registration form will be subject to automated processing. In accordance with the Data Protection Act of 6 January 1978 and the European Regulation n°2016/679, the trainee (and/or his/her company) has the right to access and rectify information.Except for duly proven fault of CEDEP or its principals, the Customer will be solely responsible for any damage whatsoever and suffered by any furniture/building etc…placed at his disposal.The customer will be held to subscribe an insurance covering the above-mentioned risks.


These Terms and Conditions are governed by French law. In the event of a dispute arising between the Client / Member and CEDEP, during the execution of a contract, an amicable solution will be sought and, if one cannot be found, the dispute will be settled by the Tribunal de Grande Instance de Fontainebleau.

Fontainebleau, 20 September 2020